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ITIL® 4 Direct, Plan, Improve Glossary (DPI) Courseware

Van Haren Learning Solutions e.a. • Boek • paperback

  • Samenvatting
    This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.
  • Productinformatie
    Binding : Paperback
    Distributievorm : Boek (print, druk)
    Formaat : 211mm x 297mm
    Aantal pagina's : 444
    Uitgeverij : Van Haren Publishing
    ISBN : 9789401806084
    Datum publicatie : 02-2020
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